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Macbook Air bloqué au démarrage après la mise à jour vers 10.15.3

Ce matin, mon Macbook Air (13" Core i5 1.8GHz 8GB RAM 256GB SSD - MQD42Y/A - A1466 - 2017), m'a demandé de mettre à jour vers Mac OSX Catalina 10.15.3. C'est ce que j'ai fait.

Tout s'est bien passé pendant l'installation. Mais après le redémarrage, il est resté bloqué sur l'écran noir avec le logo blanc de la Apple et la barre de progression blanche à 100%. J'ai donc attendu environ une demi-heure avant de redémarrer manuellement. Même problème : blocage à 100%.

J'ai donc démarré en mode sans échec et ça s'est bloqué aussi. Je suis passé en mode récupération et j'ai vérifié les disques : aucune erreur. J'ai réinstallé l'OS sans formatage préalable : aucun changement.

J'ai également essayé de réinitialiser la NVRAM/PRAM et le SMC, sans succès :-(

J'ai exporté le fichier journal : (juste un extrait)

Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] found via filename '/private/var/db/dslocal/nodes/Default/computers/localhost.plist'
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] ODNodeCopyDetails completed, delivered 1 result
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] UID: 0, EUID: 0, GID: 0, EGID: 0, PID: 655, PROC: ReportCrash ODNodeRelease request, NodeID: C71144CE-436F-4BB3-B337-F5C5220012B9
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] ODNodeRelease completed
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] UID: 0, EUID: 0, GID: 0, EGID: 0, PID: 655, PROC: ReportCrash ODNodeCreateWithNameAndOptions request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Search, Options: 0x0
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] ODNodeCreateWithNameAndOptions failed with result 2000
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] UID: 0, EUID: 0, GID: 0, EGID: 0, PID: 655, PROC: ReportCrash ODNodeCreateWithNameAndOptions request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Search, Options: 0x0
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] ODNodeCreateWithNameAndOptions failed with result 2000
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] UID: 0, EUID: 0, GID: 0, EGID: 0, PID: 655, PROC: ReportCrash ODNodeCreateWithNameAndOptions request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Local/Default, Options: 0x0
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] node assigned UUID - 52B8A089-C008-45A6-9BFA-5F004570084F
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] ODNodeCreateWithNameAndOptions completed
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] UID: 0, EUID: 0, GID: 0, EGID: 0, PID: 655, PROC: ReportCrash ODQueryCreateWithNode request, NodeID: 52B8A089-C008-45A6-9BFA-5F004570084F, RecordType(s): dsRecTypeStandard:Users, Attribute: dsAttrTypeStandard:RecordName, MatchType: Any, Equality: CaseIgnore, Value(s): dsRecordsAll, Requested Attributes: dsAttrTypeStandard:GeneratedUID,dsAttrTypeNative:LinkedIdentity,dsAttrTypeStandard:RealName,dsAttrTypeStandard:GroupMembership,dsAttrTypeNative:IsHidden,dsAttrTypeStandard:Picture,dsAttrTypeStandard:UserCertificate,dsAttrTypeStandard:AppleMetaNodeLocation,dsAttrTypeStandard:RecordType,dsAttrTypeStandard:Comment,dsAttrTypeStandard:NestedGroups,dsAttrTypeStandard:PrimaryGroupID,dsAttrTypeStandard:AuthenticationAuthority,dsAttrTypeStandard:Keywords,dsAttrTypeStandard:RecordName,dsAttrTypeStandard:JPEGPhoto,dsAttrTypeNative:_guest,dsAttrTypeStandard:AppleMetaRecordName,dsAttrTypeStandard:UserShell,dsAttrTypeStandard:GroupMembers,dsAttrTypeStandard:UniqueID,dsAttrTypeStandard:EMailAddress,dsAttrTypeStandard:NFSHomeDirectory, Max Results: 2147483647
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] queuing request to connection - 2AE0A7D0-F8D7-4A69-A5AC-8552326F4304 - CFBundle 0x7fd973d48910 </System/Library/OpenDirectory/Modules/PlistFile.bundle> (bundle, loaded)
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] flushing dirty record '/private/var/db/dslocal/nodes/Default/computers/localhost' from line 6025
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [auth] failed to write file <private>
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] ODQueryCreateWithNode completed, delivered 100 results
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] UID: 0, EUID: 0, GID: 0, EGID: 0, PID: 655, PROC: ReportCrash ODNodeRelease request, NodeID: 52B8A089-C008-45A6-9BFA-5F004570084F
Feb  5 12:44:31 MacBook-Air opendirectoryd[212]: [session] ODNodeRelease completed
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Process:               com.apple.appkit.xpc.openAndSavePanelService [633]
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Path:                  /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.appkit.xpc.openAndSavePanelService.xpc/Contents/MacOS/com.apple.appkit.xpc.openAndSavePanelService
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Identifier:            com.apple.appkit.xpc.openAndSavePanelService
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Version:               1.0 (1)
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Build Info:            AppKit_executables-1894030142000000~4
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Code Type:             X86-64 (Native)
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Parent Process:        launchd [1]
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Responsible:           macOS Utilities [608]
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: User ID:               0
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Date/Time:             2020-02-05 04:44:23.314 -0800
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: OS Version:            Mac OS X 10.15.3 (19D76)
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Report Version:        12
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Anonymous UUID:        3D0F652D-5A36-475D-B697-4A266E478CE2
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Time Awake Since Boot: 420 seconds
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: System Integrity Protection: disabled
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Crashed Thread:        0  Dispatch queue: com.apple.main-thread
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Exception Codes:       0x0000000000000001, 0x0000000000000000
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Exception Note:        EXC_CORPSE_NOTIFY
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Termination Signal:    Illegal instruction: 4
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Termination Reason:    Namespace SIGNAL, Code 0x4
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Terminating Process:   exc handler [633]
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Application Specific Information:
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Crashing on exception: *** -[NSMutableDictionary __addObject:forKey:]: key cannot be nil
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: Application Specific Backtrace 1:
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 0   CoreFoundation                      0x000000010ef6c38b __exceptionPreprocess + 250
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 1   libobjc.A.dylib                     0x000000010ee29552 objc_exception_throw + 48
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 2   CoreFoundation                      0x000000010f01b9e6 _CFThrowFormattedException + 194
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 3   CoreFoundation                      0x000000010f01ebef -[NSMutableDictionary __setObject:forKey:].cold.1 + 0
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 4   CoreFoundation                      0x000000010eea90d8 -[NSMutableDictionary __addObject:forKey:] + 155
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 5   MetadataUtilities                   0x000000011477464d ___init_block_invoke + 488
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 6   libdispatch.dylib                   0x000000011077450e _dispatch_client_callout + 8
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 7   libdispatch.dylib                   0x0000000110775686 _dispatch_once_callout + 20
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 8   MetadataUtilities                   0x000000011477239a __MDQueryCreateQueryDictionaryWithOptionsDict + 1960
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 9   MetadataUtilities                   0x00000001147723c1 __MDQueryCreateQueryStringWithOptionsDict + 26
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 10  FinderKit                           0x000000010c049d3c _ZN17TMDQueryAliasNode15MakeQueryStringEv + 176
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 11  FinderKit                           0x000000010c049ab3 _ZN17TMDQueryAliasNode10ResetQueryERK7TStringS2_PK14__CFDictionary11SearchScopebbbbb + 249
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 12  FinderKit                           0x000000010c04c0eb _ZN17TMDQueryAliasNode22CreateMDQueryAliasNodeERK7TStringPK14__CFDictionaryRK7TFENode15QueryCreatedForS8_S8_S8_S2_bbbS5_PK9__CFArrayb17TBackupQueryStyle + 655
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 13  FinderKit                           0x000000010c04ddd6 _ZN29StFetchAndReleaseNodeForQuery17NodeForQueryAliasEv + 202
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 14  FinderKit                           0x000000010c2ff636 -[FI_TBrowserContainerController targetToSearch:] + 504
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 15  FinderKit                           0x000000010c30e068 -[FIContainerController searchTextChanged:] + 156
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 16  FinderKit                           0x000000010c226df8 -[FIFinderViewGutsController searchTextChanged:] + 28
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 17  AppKit                              0x000000010d8c7d38 -[NSApplication(NSResponder) sendAction:to:from:] + 299
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 18  AppKit                              0x000000010d8c7bd4 -[NSControl sendAction:to:] + 86
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 19  AppKit                              0x000000010ddb6b65 -[NSSearchField sendAction:to:] + 71
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 20  AppKit                              0x000000010d8c7b06 __26-[NSCell _sendActionFrom:]_block_invoke + 136
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 21  AppKit                              0x000000010d8c7a08 -[NSCell _sendActionFrom:] + 171
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 22  AppKit                              0x000000010ddb8a44 -[NSSearchFieldCell(NSSearchFieldCell_Local) _sendPartialString] + 207
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 23  Foundation                          0x000000010c9e2af5 __NSFireTimer + 67
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 24  CoreFoundation                      0x000000010ef0b456 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 25  CoreFoundation                      0x000000010ef0b010 __CFRunLoopDoTimer + 872
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 26  CoreFoundation                      0x000000010ef0aae3 __CFRunLoopDoTimers + 317
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 27  CoreFoundation                      0x000000010eeef660 __CFRunLoopRun + 2227
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 28  CoreFoundation                      0x000000010eeee738 CFRunLoopRunSpecific + 503
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 29  HIToolbox                           0x000000010f5d665d RunCurrentEventLoopInMode + 292
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 30  HIToolbox                           0x000000010f5d639d ReceiveNextEventCommon + 600
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 31  HIToolbox                           0x000000010f5d6127 _BlockUntilNextEventMatchingListInModeWithFilter + 64
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 32  AppKit                              0x000000010d683ba4 _DPSNextEvent + 990
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 33  AppKit                              0x000000010d682380 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 34  ViewBridge                          0x000000010be38a6b -[NSViewServiceApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 95
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 35  AppKit                              0x000000010d67409e -[NSApplication run] + 658
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 36  AppKit                              0x000000010d646465 NSApplicationMain + 777
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 37  libxpc.dylib                        0x0000000110bca834 _xpc_objc_main.cold.3 + 56
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 38  libxpc.dylib                        0x0000000110bba059 _xpc_objc_main + 609
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 39  libxpc.dylib                        0x0000000110bb9b5a _xpc_copy_xpcservice_dictionary + 0
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 40  ViewBridge                          0x000000010be2fd36 xpc_connection_handler + 0
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 41  ViewBridge                          0x000000010be334f8 NSViewServiceApplicationMain + 4450
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 42  com.apple.appkit.xpc.openAndSavePan 0x000000010be10c88 main + 192
Feb  5 12:44:32 MacBook-Air ReportCrash[655]: 43  libdyld.dylib                       0x00000001108077fd start + 1
Feb  5 12:44:32 MacBook-Air ReportCrash[655]:  

Si quelqu'un a une idée de ce que je pourrais essayer d'autre, je lui en serais très reconnaissant.

1voto

Joe Silencio Points 11

J'ai enfin résolu ce problème :

  1. Démarrez en mode de récupération et installez le système d'exploitation sur un disque dur externe.
  2. Connectez-vous au nouvel OS et accédez au disque dur interne d'origine.
  3. Localiser library -> extensions et supprimer tous les .kext fichiers
  4. Arrêter, déconnecter le disque dur externe et démarrer.

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