2 votes

Messages sous OS X très lents à démarrer

Dernière version OS X 10.10.3

Depuis quelques semaines, mon application Messages met une éternité à s'ouvrir - environ 20 rebonds dans le dock avant qu'elle ne s'ouvre enfin, si elle a été quittée. Ensuite, elle fonctionne bien jusqu'à ce que je la quitte et la rouvre à nouveau.

Pourquoi / comment réparer ?

Les entrées de la console lorsque je clique pour la première fois pour ouvrir les messages :

5/14/15 4:12:05.682 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
5/14/15 4:12:05.727 PM Messages[2544]: schema version 8010

Puis, après environ 20-25 secondes, Messages s'ouvre et ces entrées apparaissent :

5/14/15 4:12:19.966 PM Messages[2544]: [Warning] A window restoration handler (stored in sRestoreWindowStateArray) was left dangling
5/14/15 4:12:20.238 PM Messages[2544]: [Warning] ** Cannot change recipient from 0x7ff6aec1be50 - ID: friend2@example.com person: <IMPerson> (Name: My Friend Name) MyFriend F [789A8068-2B12-4010-9F63-C46BA1B02BC2:ABPerson], [Presentity: <friend2@example.com:<None>:US> (Person: <IMPerson> (Name: My Friend Name) MyFriend F [789A8068-2B12-4010-9F63-C46BA1B02BC2:ABPerson]) (Account: E:phil@example.com] => 0x7ff6afa6baf0 - ID: philF@gmail.com person: <IMPerson> (Name: Phil F) Phil F [7193437C-FD3A-4D20-82D8-9E6BDCFB0186:ABPerson], [Presentity: <philF@gmail.com:philF:US> (Person: <IMPerson> (Name: Phil F) Phil F [7193437C-FD3A-4D20-82D8-9E6BDCFB0186:ABPerson]) (Account: Gmail], this is not a chat sibling
5/14/15 4:12:20.238 PM Messages[2544]: [Warning] ** Cannot change recipient from 0x7ff6aec1be50 - ID: friend2@example.com person: <IMPerson> (Name: My Friend Name) MyFriend F [789A8068-2B12-4010-9F63-C46BA1B02BC2:ABPerson], [Presentity: <friend2@example.com:<None>:US> (Person: <IMPerson> (Name: My Friend Name) MyFriend F [789A8068-2B12-4010-9F63-C46BA1B02BC2:ABPerson]) (Account: E:phil@example.com] => 0x7ff6afa6baf0 - ID: philF@gmail.com person: <IMPerson> (Name: Phil F) Phil F [7193437C-FD3A-4D20-82D8-9E6BDCFB0186:ABPerson], [Presentity: <philF@gmail.com:philF:US> (Person: <IMPerson> (Name: Phil F) Phil F [7193437C-FD3A-4D20-82D8-9E6BDCFB0186:ABPerson]) (Account: Gmail], this is not a chat sibling
5/14/15 4:12:21.665 PM Messages[2544]: [Warning] Calling imageDataBlocking from thread other than main thread.
(
    0   IMRenderingFoundation               0x00007fff8a6d1983 -[IMPerson(IMRenderingUtilities) imageDataBlocking] + 99
    1   IMRenderingFoundation               0x00007fff8a6d08ab -[Presentity customPicture] + 224
    2   IMRenderingFoundation               0x00007fff8a6d01d3 -[IMHandle(IMRenderingUtilities) monogramWithDiameter:style:blocking:] + 539
    3   IMRenderingFoundation               0x00007fff8a6dcf12 -[TranscriptImageResourceProtocol requestResourceData:fromURL:] + 9964
    4   IMRenderingFoundation               0x00007fff8a6da72b -[TranscriptImageResourceProtocol startLoading] + 140
    5   CFNetwork                           0x00007fff90cded94 ___ZN19URLConnectionLoader27_private_ScheduleOriginLoadEPK12NSURLRequestPK20_CFCachedURLResponse_block_invoke_2 + 61
    6   CFNetwork                           0x00007fff90cded2b ___ZNK19URLConnectionLoader25withExistingProtocolAsyncEU13block_pointerFvP11URLProtocolE_block_invoke + 25
    7   CFNetwork                           0x00007fff90cdecec _ZN19RunloopBlockContext13_invoke_blockEPKvPv + 72
    8   CoreFoundation                      0x00007fff8a77b664 CFArrayApplyFunction + 68
    9   CFNetwork                           0x00007fff90cdebad _ZN19RunloopBlockContext7performEv + 133
    10  CFNetwork                           0x00007fff90cde998 _ZN17MultiplexerSource7performEv + 282
    11  CFNetwork                           0x00007fff90cde7ba _ZN17MultiplexerSource8_performEPv + 72
    12  CoreFoundation                      0x00007fff8a7afa01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    13  CoreFoundation                      0x00007fff8a7a1b8d __CFRunLoopDoSources0 + 269
    14  CoreFoundation                      0x00007fff8a7a11bf __CFRunLoopRun + 927
    15  CoreFoundation                      0x00007fff8a7a0bd8 CFRunLoopRunSpecific + 296
    16  CFNetwork                           0x00007fff90cd1220 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    17  Foundation                          0x00007fff96cf8dc2 __NSThread__main__ + 1345
    18  libsystem_pthread.dylib             0x00007fff96c0e268 _pthread_body + 131
    19  libsystem_pthread.dylib             0x00007fff96c0e1e5 _pthread_body + 0
    20  libsystem_pthread.dylib             0x00007fff96c0c41d thread_start + 13
)
5/14/15 4:12:21.690 PM Messages[2544]: [Warning] Calling imageDataBlocking from thread other than main thread.
(
    0   IMRenderingFoundation               0x00007fff8a6d1983 -[IMPerson(IMRenderingUtilities) imageDataBlocking] + 99
    1   IMRenderingFoundation               0x00007fff8a6d08ab -[Presentity customPicture] + 224
    2   IMRenderingFoundation               0x00007fff8a6d01d3 -[IMHandle(IMRenderingUtilities) monogramWithDiameter:style:blocking:] + 539
    3   IMRenderingFoundation               0x00007fff8a6dcf12 -[TranscriptImageResourceProtocol requestResourceData:fromURL:] + 9964
    4   IMRenderingFoundation               0x00007fff8a6da72b -[TranscriptImageResourceProtocol startLoading] + 140
    5   CFNetwork                           0x00007fff90cded94 ___ZN19URLConnectionLoader27_private_ScheduleOriginLoadEPK12NSURLRequestPK20_CFCachedURLResponse_block_invoke_2 + 61
    6   CFNetwork                           0x00007fff90cded2b ___ZNK19URLConnectionLoader25withExistingProtocolAsyncEU13block_pointerFvP11URLProtocolE_block_invoke + 25
    7   CFNetwork                           0x00007fff90cdecec _ZN19RunloopBlockContext13_invoke_blockEPKvPv + 72
    8   CoreFoundation                      0x00007fff8a77b664 CFArrayApplyFunction + 68
    9   CFNetwork                           0x00007fff90cdebad _ZN19RunloopBlockContext7performEv + 133
    10  CFNetwork                           0x00007fff90cde998 _ZN17MultiplexerSource7performEv + 282
    11  CFNetwork                           0x00007fff90cde7ba _ZN17MultiplexerSource8_performEPv + 72
    12  CoreFoundation                      0x00007fff8a7afa01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    13  CoreFoundation                      0x00007fff8a7a1b8d __CFRunLoopDoSources0 + 269
    14  CoreFoundation                      0x00007fff8a7a11bf __CFRunLoopRun + 927
    15  CoreFoundation                      0x00007fff8a7a0bd8 CFRunLoopRunSpecific + 296
    16  CFNetwork                           0x00007fff90cd1220 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    17  Foundation                          0x00007fff96cf8dc2 __NSThread__main__ + 1345
    18  libsystem_pthread.dylib             0x00007fff96c0e268 _pthread_body + 131
    19  libsystem_pthread.dylib             0x00007fff96c0e1e5 _pthread_body + 0
    20  libsystem_pthread.dylib             0x00007fff96c0c41d thread_start + 13
)
5/14/15 4:12:21.705 PM Messages[2544]: [Warning] Calling cachedImageData from thread other than main thread.
(
    0   IMRenderingFoundation               0x00007fff8a6d231b -[IMPerson(IMRenderingUtilities) cachedImageData] + 99
    1   IMRenderingFoundation               0x00007fff8a6d0827 -[Presentity customPicture] + 92
    2   IMRenderingFoundation               0x00007fff8a6d01d3 -[IMHandle(IMRenderingUtilities) monogramWithDiameter:style:blocking:] + 539
    3   IMRenderingFoundation               0x00007fff8a6dcf12 -[TranscriptImageResourceProtocol requestResourceData:fromURL:] + 9964
    4   IMRenderingFoundation               0x00007fff8a6da72b -[TranscriptImageResourceProtocol startLoading] + 140
    5   CFNetwork                           0x00007fff90cded94 ___ZN19URLConnectionLoader27_private_ScheduleOriginLoadEPK12NSURLRequestPK20_CFCachedURLResponse_block_invoke_2 + 61
    6   CFNetwork                           0x00007fff90cded2b ___ZNK19URLConnectionLoader25withExistingProtocolAsyncEU13block_pointerFvP11URLProtocolE_block_invoke + 25
    7   CFNetwork                           0x00007fff90cdecec _ZN19RunloopBlockContext13_invoke_blockEPKvPv + 72
    8   CoreFoundation                      0x00007fff8a77b664 CFArrayApplyFunction + 68
    9   CFNetwork                           0x00007fff90cdebad _ZN19RunloopBlockContext7performEv + 133
    10  CFNetwork                           0x00007fff90cde998 _ZN17MultiplexerSource7performEv + 282
    11  CFNetwork                           0x00007fff90cde7ba _ZN17MultiplexerSource8_performEPv + 72
    12  CoreFoundation                      0x00007fff8a7afa01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    13  CoreFoundation                      0x00007fff8a7a1b8d __CFRunLoopDoSources0 + 269
    14  CoreFoundation                      0x00007fff8a7a11bf __CFRunLoopRun + 927
    15  CoreFoundation                      0x00007fff8a7a0bd8 CFRunLoopRunSpecific + 296
    16  CFNetwork                           0x00007fff90cd1220 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    17  Foundation                          0x00007fff96cf8dc2 __NSThread__main__ + 1345
    18  libsystem_pthread.dylib             0x00007fff96c0e268 _pthread_body + 131
    19  libsystem_pthread.dylib             0x00007fff96c0e1e5 _pthread_body + 0
    20  libsystem_pthread.dylib             0x00007fff96c0c41d thread_start + 13
)
5/14/15 4:12:22.071 PM Messages[2544]: [Warning] Calling cachedImageData from thread other than main thread.
(
    0   IMRenderingFoundation               0x00007fff8a6d231b -[IMPerson(IMRenderingUtilities) cachedImageData] + 99
    1   IMRenderingFoundation               0x00007fff8a6d0827 -[Presentity customPicture] + 92
    2   IMRenderingFoundation               0x00007fff8a6d01d3 -[IMHandle(IMRenderingUtilities) monogramWithDiameter:style:blocking:] + 539
    3   IMRenderingFoundation               0x00007fff8a6dcf12 -[TranscriptImageResourceProtocol requestResourceData:fromURL:] + 9964
    4   IMRenderingFoundation               0x00007fff8a6da72b -[TranscriptImageResourceProtocol startLoading] + 140
    5   CFNetwork                           0x00007fff90cded94 ___ZN19URLConnectionLoader27_private_ScheduleOriginLoadEPK12NSURLRequestPK20_CFCachedURLResponse_block_invoke_2 + 61
    6   CFNetwork                           0x00007fff90cded2b ___ZNK19URLConnectionLoader25withExistingProtocolAsyncEU13block_pointerFvP11URLProtocolE_block_invoke + 25
    7   CFNetwork                           0x00007fff90cdecec _ZN19RunloopBlockContext13_invoke_blockEPKvPv + 72
    8   CoreFoundation                      0x00007fff8a77b664 CFArrayApplyFunction + 68
    9   CFNetwork                           0x00007fff90cdebad _ZN19RunloopBlockContext7performEv + 133
    10  CFNetwork                           0x00007fff90cde998 _ZN17MultiplexerSource7performEv + 282
    11  CFNetwork                           0x00007fff90cde7ba _ZN17MultiplexerSource8_performEPv + 72
    12  CoreFoundation                      0x00007fff8a7afa01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    13  CoreFoundation                      0x00007fff8a7a1b8d __CFRunLoopDoSources0 + 269
    14  CoreFoundation                      0x00007fff8a7a11bf __CFRunLoopRun + 927
    15  CoreFoundation                      0x00007fff8a7a0bd8 CFRunLoopRunSpecific + 296
    16  CFNetwork                           0x00007fff90cd1220 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    17  Foundation                          0x00007fff96cf8dc2 __NSThread__main__ + 1345
    18  libsystem_pthread.dylib             0x00007fff96c0e268 _pthread_body + 131
    19  libsystem_pthread.dylib             0x00007fff96c0e1e5 _pthread_body + 0
    20  libsystem_pthread.dylib             0x00007fff96c0c41d thread_start + 13
)
5/14/15 4:12:24.679 PM nsurlstoraged[465]: realpath() returned NULL for /Users/philfreo/Library/Caches/com.apple.icloud.fmfd

1voto

Ruskes Points 44895

Comme il fonctionne une fois qu'il démarre enfin, cela indiquerait des problèmes d'interface réseau.

Démarrez le Terminal (situé dans votre dossier Utilitaires) et tapez Nettop .

Maintenant, lancez Messages.

Passez à la fenêtre du terminal et faites défiler vers le bas jusqu'à ce que vous voyiez Messages. Regardez les informations fournies (comme le nombre de données entrantes et sortantes).

Regardez aussi le :

IMRemoteURLConn. il devrait disparaître après un très court instant (la connexion est terminée) mais n'apparaîtra que si vous vous êtes effectivement déconnecté de Messages.

et le

com.apple.iClou.

Vous obtiendrez ainsi une indication de ce qui peut le ralentir et pourrez prendre des mesures correctives.

Si cela n'a pas résolu le problème, réinitialisons les iMessages.

Open Finder
Hold the Option key, open the Go menu, select Library
Select the Library and then open Preferences
Find: com.apple.imagent.plist, com.apple.imessage.bag.plist, as well as com.apple.imservice.iMessage.plist drag these to the Trash.
Restart the computer as IMAgent starts up when the computer boots

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