Environ 2 ou 3 fois par semaine, l'ordinateur s'éteint sur un écran d'erreur gris et redémarre. Il est très difficile de le dépanner car cela se produit de manière très aléatoire. Plus récemment, j'ai copié les journaux pour les inclure dans le message afin de voir ce que les gens d'ici pourraient identifier comme étant le problème.
J'utilise OS X 10.9.4 sur un MacBook Pro Mid-2010 (modèle 6,2).
Toute aide ou suggestion de votre part contribuerait grandement à rendre ma femme heureuse !
Journal de bord de la console
Vous trouverez ci-dessous un system.log
de ce qui se passait au moment où l'arrêt s'est produit :
2014-09-19 9:01:52.615 PM com.apple.IconServicesAgent[490]: IconServicesAgent launched.
2014-09-19 9:01:52.000 PM kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired
2014-09-19 9:02:02.664 PM authorizationhost[494]: Failed to authenticate user <saepark> (error: 9).
2014-09-19 9:02:06.261 PM launchservicesd[57]: Application App:"Adobe Reader Updater" asn:0x0-2d02d pid:354 refs=7 @ 0x7fb02a570800 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x38038 pid=488 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100005/0x186a5 queue
2014-09-19 9:02:06.261 PM WindowServer[105]: [cps/setfront] Failed setting the front application to Adobe Reader Updater, psn 0x0-0x2d02d, securitySessionID=0x186a5, err=-13066
2014-09-19 9:02:06.318 PM authexec[495]: executing /bin/chmod
2014-09-19 9:02:06.367 PM authexec[496]: executing /usr/sbin/chown
2014-09-19 9:02:06.491 PM authexec[497]: executing /bin/chmod
2014-09-19 9:02:06.508 PM authexec[498]: executing /usr/sbin/chown
2014-09-19 9:02:06.527 PM authexec[499]: executing /bin/chmod
2014-09-19 9:02:06.545 PM authexec[500]: executing /usr/sbin/chown
2014-09-19 9:02:06.564 PM authexec[501]: executing /bin/chmod
2014-09-19 9:02:06.581 PM authexec[502]: executing /usr/sbin/chown
2014-09-19 9:02:06.600 PM authexec[503]: executing /bin/chmod
2014-09-19 9:02:06.619 PM authexec[504]: executing /usr/sbin/chown
2014-09-19 9:02:06.669 PM authexec[505]: executing /bin/chmod
2014-09-19 9:02:06.720 PM authexec[506]: executing /usr/sbin/chown
2014-09-19 9:02:06.755 PM authexec[507]: executing /tmp/AdobeARM-ebMGO9cvWGg9p61n3z0HJfiuFjc3dbBS/ARMHammer
2014-09-19 9:02:09.114 PM authexec[508]: executing /bin/chmod
2014-09-19 9:02:09.132 PM authexec[509]: executing /usr/sbin/chown
2014-09-19 9:02:09.156 PM authexec[510]: executing /bin/chmod
2014-09-19 9:02:09.174 PM authexec[511]: executing /usr/sbin/chown
2014-09-19 9:02:09.194 PM authexec[512]: executing /bin/chmod
2014-09-19 9:02:09.212 PM authexec[513]: executing /usr/sbin/chown
2014-09-19 9:02:28.879 PM sudo[531]: root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.26Dfq4/Scripts/com.adobe.acrobat.a10.AdbeRdrUpd10112.8VEgIj ; USER=root ; COMMAND=/private/tmp/PKInstallSandbox.26Dfq4/Scripts/com.adobe.acrobat.a10.AdbeRdrUpd10112.8VEgIj/Tools/AcroPatchInstall.app/Contents/MacOS/AcroPatchInstall ValidatePath com.adobe.Reader /tmp/com.adobe.reader.updater /Applications/Adobe Reader.app
2014-09-19 9:02:29.122 PM sudo[534]: root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.26Dfq4/Scripts/com.adobe.acrobat.a10.AdbeRdrUpd10112.8VEgIj ; USER=root ; COMMAND=/private/tmp/PKInstallSandbox.26Dfq4/Scripts/com.adobe.acrobat.a10.AdbeRdrUpd10112.8VEgIj/Tools/AcroPatchInstall.app/Contents/MacOS/AcroPatchInstall CheckAppRunning 1 TitleReader /Applications/Adobe Reader.app
2014-09-19 9:03:17.000 PM kernel[0]: Limiting icmp unreach response from 467 to 250 packets per second
2014-09-19 9:03:19.000 PM kernel[0]: Limiting icmp unreach response from 294 to 250 packets per second
2014-09-19 9:05:02.466 PM com.apple.SecurityServer[15]: Killing auth hosts
2014-09-19 9:05:02.466 PM com.apple.SecurityServer[15]: Session 100018 destroyed
2014-09-19 9:05:02.467 PM com.apple.SecurityServer[15]: Killing auth hosts
2014-09-19 9:05:02.467 PM com.apple.SecurityServer[15]: Session 100010 destroyed
2014-09-19 9:07:07.738 PM com.apple.backupd[436]: Finished scan
2014-09-19 9:07:07.741 PM com.apple.backupd[436]: Not using file event preflight for Macintosh HD
2014-09-19 9:07:57.180 PM com.apple.backupd[436]: Found 1554 files (132 MB) needing backup
2014-09-19 9:07:57.228 PM com.apple.backupd[436]: 903.6 MB required (including padding), 1.02 TB available
Rapport d'erreur
Ensuite, j'ai recueilli le rapport d'erreur qui a été préparé pour être envoyé à Apple, que j'inclus ici :
Fri Sep 19 20:51:47 2014
panic(cpu 0 caller 0xffffff7fa17ccf7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff813bb71000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff812970aea0 : 0xffffff801f422f79
0xffffff812970af20 : 0xffffff7fa17ccf7c
0xffffff812970aff0 : 0xffffff7f9fee3f1b
0xffffff812970b0b0 : 0xffffff7f9ffad50a
0xffffff812970b0f0 : 0xffffff7f9ffad57a
0xffffff812970b160 : 0xffffff7fa022c056
0xffffff812970b290 : 0xffffff7f9ffd0ba9
0xffffff812970b2b0 : 0xffffff7f9feea96d
0xffffff812970b360 : 0xffffff7f9fee8478
0xffffff812970b560 : 0xffffff7f9fee9dc7
0xffffff812970b630 : 0xffffff7fa0dc93df
0xffffff812970b700 : 0xffffff7fa0df37b3
0xffffff812970b780 : 0xffffff7fa0ddbae0
0xffffff812970b7e0 : 0xffffff7fa0ddc3da
0xffffff812970b830 : 0xffffff7fa0ddc754
0xffffff812970b8a0 : 0xffffff7fa0ddcfc8
0xffffff812970b8e0 : 0xffffff7fa0da9fea
0xffffff812970ba60 : 0xffffff7fa0dd9940
0xffffff812970bb20 : 0xffffff7fa0da8ad9
0xffffff812970bb70 : 0xffffff801f8cef16
0xffffff812970bb90 : 0xffffff801f8d0511
0xffffff812970bbf0 : 0xffffff801f8cdf7f
0xffffff812970bd40 : 0xffffff801f4b6998
0xffffff812970be50 : 0xffffff801f426bc1
0xffffff812970be80 : 0xffffff801f4139c5
0xffffff812970bef0 : 0xffffff801f41e013
0xffffff812970bf70 : 0xffffff801f4c9b8d
0xffffff812970bfb0 : 0xffffff801f4f3f66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0xffffff7fa17be000->0xffffff7fa17d1fff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB36F]@0xffffff7fa17b6000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7f9fd2b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff7f9fabe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f9fe41000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C6653]@0xffffff7fa17b9000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f9fe94000->0xffffff7fa00fcfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff7f9fabe000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xffffff7f9fe84000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f9fe41000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A3A4AC]@0xffffff7fa0107000->0xffffff7fa03b0fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f9fe94000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff7f9fabe000
com.apple.GeForceTesla(8.2.4)[E0EBC5ED-DC61-3C57-BCCE-0478C0566F4F]@0xffffff7fa0d97000->0xffffff7fa0e61fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff7f9fabe000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xffffff7f9fe84000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f9fe41000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f9fe94000
Nom du processus BSD correspondant au thread en cours : WindowServer